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Noticeboard

NEW - ONLINE APPOINTMENT BOOKING & REPEAT PRESCRIPTION ORDERING

From Tuesday 14 March 2017 we will be offering a new Patient Access Service which allows patients to book appointments online and order repeat prescriptions.  To Register to use the system, please collect your unique Pin Number and Information Leaflet at reception.  More information is available at Online Services tab below.


We are increasingly contacting patients via text. Please make sure we have your mobile number.


 **FOR LOTS OF USEFUL HEALTH ADVICE PLEASE SEE

WWW.NHSINFORM.SCOT**


Partnership Announcement

We are sorry to announce that Dr McPherson will be leaving us in July 2017. While he will be missed by patients and colleagues, we wish him every success in his new practice.

New Registrar

We welcome Dr A.Findlay who will be with us for a year until July 2018.

  

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NHS 24 - 111     Change of Phone Number

 Please note that the telephone number for NHS 24 has changed to 'Free to Call' 111 .

 

 

Surgery Opening Times

Clock
Monday:08:30 to 12:3014:00 to 18:00
Tuesday:07:00 to 12:3014:00 to 18:00
Wednesday:07:00 to 12:3014:00 to 18:30
Thursday:08:30 to 12:3014:00 to 18:00
Friday:08:30 to 12:3014:00 to 18:00

 

 

All appointments are currently made in person, over the phone on 0141 956 1339 or online.  

 

THE APPOINTMENTS SYSTEM

 

We have simplified the type of appointments that you can pre book into 2 categories: 

 

1. Bookable in advance up to 4 weeks

These appointments are 10 minute slots and can be booked up to 4 weeks in advance. You can request your preferred doctor and there are a variety of time slots over the week ranging from 7am to 6pm on set days. 

 

2. Book for the next working day 

There will be a number of appointments released at 8.30am everyday for the following morning and afternoon. You can request your preferred doctor. 

 

Emergency Clinic 

In addition to prebookable appointments we will continue to run the daily Emergency Clinic from 11.00am. (note check in begins no earlier than 10:55am and no later than11.30am)This service offers a 5 minute slot with the first available doctor. The doctor will only be able to deal with 1 acute medical issue. We ask that you phone the surgery in the morning if you wish to attend. There are 2 reasons for this: 1) we may be able to offer an appointment or cancellation that day, and 2) it gives us an idea of how many patients will be attending.

Please note patients will be prioritised on medical needs as such you may have a lengthy wait. You will be asked by a receptionist when check in for some brief symptoms. This is to assist the doctors as patients deemed more unwell may be seen as a priority.

 

Test Results/General Enquiries

We are also requesting that patients looking for test results or general enquiries call the surgery in the afternoon (after 2:00pm). This allows us to deal with appointment booking, housecall requests and emergencies more efficiently from 8.30am.

 

House Calls

If you require a house call please contact the surgery as early in the day as possible to allow the doctor to prioritise the calls. Any request for a housecall will be triaged by a doctor and are generally only for those who are housebound of for whom, in the doctor’s opinion, it would be medically inadvisable to attend the surgery. Although we are happy to make housecalls we would ask you to consider that the average housecall takes as long as three consultations in the surgery. Please note that it is not possible to request a specific doctor.

In the event of an emergency, or if you are in any doubt, please call 999.

 
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