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Noticeboard

CORONAVIRUS UPDATE - 12 March 2020

**PLEASE DO NOT ATTEND THE SURGERY IF YOU HAVE TRAVELLED TO ANY RISK AREAS RECENTLY OR HAVE A COUGH OR FEVER**

**PLEASE NOTE: The emergency clinic at 11 AM has now been suspended for the time being. Also the online booking system has now been suspended. If you wish to make an appointment please telephone the surgery**

Advice can be sought from https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19  or you can Phone the surgery.

We would like to remind all our patients that Antibiotics are not effective for viral illnesses or will not prevent viruses developing.

We are continuing to follow the advice provide by Health Protection Scotland regarding the latest developments with Coronavirus.

**For advice and information about the Coronavirus please click the link below**

https://www.nhsggc.org.uk/your-health/public-health/public-health-protection-unit-phpu/news-items-january-2020/wuhan-novel-coronavirus-wn-cov-jan-2020/

**NHS Inform - for advice and information on common illness and complaints please go the the website nhs inform https://www.nhsinform.scot/ **


We offer a new Patient Access Service which allows patients to book appointments online and order repeat prescriptions.  To Register to use the system, please collect your unique Pin Number and Information Leaflet at reception.  More information is available at Online Services tab below.


We are increasingly contacting patients via text. Please make sure we have your mobile number.


Do It Online

 

From Tuesday 14 March 2017 we will be going live with Patient Access.  This is an online service that allows patients to book appointments online and order repeat prescriptions.  There is also an app available for smart phones. To use the system please contact reception to register.

Appointments

Appointments will be available for the Doctors and Healthcare Assistant (Rhonda) only.  This is due to the complex nature and timings of nurses appointment.  The system will only show available appointments, therefore if no day or doctor is showing there is no availability.  The system will only allow you to have 2 booked appointments at any time.  Please complete the reason for appointment section.  This is especially important for the Healthcare Assistant.

Repeat Prescription Ordering

This system is limited to the ordering of Repeat Medications and will allow you to view those active on your record.  Please note you may receive a medication on a regular basis however if it is not showing it is likely that it is an Acute Medication.  There are a large number of medications prescribed that will only ever be issued as an acute medication and this is due to the nature of the drug. You can order these medications through the message box, however this is only an option if you are ordering a repeat medication at the same time.  

Please note the old system of ordering medication online (via the website) will run alongside this for a 3 month period.  This will however cease to exist after this time.

 
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